David Shudy

David Shudy

707 Cherry Valley

Huffman, TX 77336

Home: 281-324-9466

Pager: 281-661-5699

DavidShudy@Yahoo.com

http://users2.ev1.net/~davidshudy/

OBJECTIVE

A career as a Systems Administrator/Consultant for a progressive organization offering opportunities for professional growth in which my experience and abilities can contribute to the organization.

SKILLS

A+ Certified Technician, Multiple COMPAQ Hardware Certifications, 9 plus Years of On-the-job experience

Hardware - In-depth on-the-job training and experience with Servers and Workstation computers, Hubs, and Routers (PC Clones, COMPAQ, Dell, AST, Toshiba, DIGITAL, Hewlett Packard, IBM, Packard Bell, Micron, Cabletron, Cisco) and Network Interface Cards (3COM, COMPAQ, D-Link, DEC, Intel), Printers (Epson, HP, Okidata, Canon, Lexmark, and Panasonic), Modems (US Robotics, Hayes, AT&T), Optical Scanning Systems (ReliSys, Mustek, HP, Umax, Epson, DIGITAL) Tape Backup Systems (DEC, Iomega, HP, Exabyte, COMPAQ, Seagate) and also Point Of Sale systems

Software - In-depth on-the-job training and experience with Microsoft Products (Windows NT 3.51/4.0/2000 Windows 95/98 Windows 3.x/Workgroups, MS Office 4.3/95/97/2000, MS Exchange, MS Outlook, MS DOS 3-6.22) and Norton Products (AntiVirus, Utilities, Ghost) Linux, OS/2 and Communications/Internet/Firewall/Terminal Packages (Lotus Notes, pcAnywhere, LapLink, CloseUp, Internet Explorer/Netscape, HTML, ccMail, Conceal, Checkpoint, and Rumba) and Partitioning/cloning software

Network - LAN/WAN, Routers, Hubs, Punch-down Panels, CAT-5, Ethernet (TCP/IP, IPX, NetBEUI), Token Ring, MS Network, Novell, 3Com, Eagle, LANtastic, Cisco, Cabletron

PERSONALITY PROFILE

Strong diagnostic and configuration capabilities in hardware and software

Exceptional ability to tutor end-users

Pride, Quality, and Efficiency

Self-motivated

Excellent verbal and written interface skills

Strong capability to adapt and learn

EXPERIENCE

Equiva

Desktop Support Services/NT Admin

Houston, Texas, USA

February 2001 - July 2001

I provided software and hardware support to approximately 800 local end users and 2000 RAS/VPN users directly through a second level helpdesk system and indirectly through projects to upgrade or optimize the network on an NT platform. I set up new desktops and laptops using the image process or from the ground up. I set up RAS and/or VPN access. I migrated all user data from the old machines to the new machines. I dealt with Token Ring and Ethernet connectivity issues from the end user up to the switches. I also created and worked with disk and partition images using Ghost software for desktops and laptops. I added/removed computer names and worked with user’s NT and Exchange accounts on the domain as needed by checking and resetting account information including passwords and user drive locations. I provided assistance with moves and migrations of users and network printers including changing IP addresses and print server queue names and addresses. I assisted fellow technicians with hard to handle software and hardware situations.

G.E. Automation Services/Rhodia Inc.

Systems Administrator

Houston, Texas, USA

November 1999 - January 2001

This is the same company as below with a different agent. My duties included adding, deleting, editing user accounts and maintaining the NT and Novell based servers and Windows 95 and NT based workstations at three locations. Also, converted from Token Ring to Ethernet throughout my entire LAN/WAN area as well as installed and upgraded 150 plus workstation and laptop computers. Exchange and Lotus Notes administration were included along with file server and print server administration and performing helpdesk functions including software and hardware troubleshooting either through direct contact with the end users or using PCanywhere and Reachout and repairing the issue. I created the image used to upgrade existing computers and the images used to install new computers using Ghost and Partition Magic. I also diagnosed issues with Rumba Office and connectivity to AS400 application servers and print servers.

DSI/Rhodia Inc.

Systems Administrator

Houston, Texas, USA

July 1999 - November 1999

My duties included adding, deleting, editing user accounts and maintaining the servers and workstations at three locations. The network consisted of NT and Novell based servers on a Token Ring LAN/WAN environment using Cisco routers and Cabletron hubs. Also, performing helpdesk functions including software and hardware troubleshooting and repair. I also diagnosed issues with Rumba Office and connectivity to AS400 application servers and print servers.

CompuCom Systems

Field Service Technician

Houston, Texas, USA

October 1998 - February 1999

My duties included on-site diagnostics, repair, upgrade, and installation of desktop and laptop computers such as COMPAQ, IBM, Toshiba, and Hewlett Packard and individual components and peripherals such as motherboards, bios chips, memory, printers, scanners, modems, NICs and cloning hard drives using Ghost or Drive Copy. Other duties included trouble-shooting communications and network errors such as a faulty NIC or "Page Fault" error in a software title or the "Windows Protection Error. You need to restart your computer" error or perhaps the PCI bridge driver patch or firmware patch needed installing.

G.E. Capital ITS

Field Service Technician

Houston, Texas, USA

March 1998 - June 1998

AeroTek/TekSystems

Roll-out Technician

Houston, Texas, USA

February 1998 - February 1998

My duties included upgrading 100 plus desktop IBM computers from Windows NT 3.51/Office 95 to Windows 4.0/Office 97 using Ghost cloning software and setting each user name and checking Domain Name Server and IP address and correct network printer location and functionality as well as software functionality and correct user data directories.

Digital Equipment Corp.

Field Service Technician

Houston, Texas, USA

November 1996 - February 1998

My duties included on-site diagnostics, repair, upgrade, and installation of desktop and laptop computers and Point Of Sale systems such as DIGITAL, COMPAQ, Micron, AT&T, Toshiba, NEC, AST, Macintosh and individual components and peripherals such as motherboards, bios chips, memory, printers, modems, scanners, NICs. Other duties included installation and trouble-shooting communications and network hardware and software like modems, routers, hubs, STP/UTP wiring, cable, RAS, dialup and cloning software such as Ghost, Drive Copy, SST Utilities and looking for causes to software errors and installing BIOS firmware patches or a software patch.

MicroAge

PC Technician

Houston, Texas, USA

September 1996 - October 1996

My duties included unpacking, installing, and configuring 170 COMPAQ computers and installing/configuring Windows for Workgroups and Windows NT 3.51 and Rumba Office. I also migrated 28 computers from one of their old locations and upgraded the software and reconfigured the settings to connect different users to other servers.

Raynor Computer Service

Field Service Technician

Houston, Texas, USA

April 1996 - September 1996

Onsite diagnostics, repair, upgrade, and installation of desktop/laptop computers, components, peripherals, network components, software.

Klemp Grating Corp

Computer Support

Houston, Texas, USA

September 1992 - March 1996

Created and implemented a barcode system to track incoming material and product development and outgoing shipments. Completely installed a small network of computers at one site including connectivity to other sites around the country. Assisted in the process of setting up share data throughout all of the sites so that they could see what product is available at what location.

EDUCATION

Windham School

Sugarland, Texas, USA

May 1990

I learned and applied Design and Architectural Drafting. Scored 97.5% on finals. I designed one complete home and a room add-on during my course, which was actually used.

Willow Street Vo-Tech

Willow Street, Pennsylvania, USA

May 1981

I studied Auto Mechanics and completed a rebuild of an engine and a transmission.

Self-educated

Since 1985 the field of computers has been my hobby. I have always been curious about the hardware and software and what makes things happen with computers. I started off with a Commodore 64 and now I have a dozen networked computers at home in a lab environment with servers and workstations and multiple platforms including Windows, Macintosh and Linux.